CONDIFENTIALITY CHARTER

Protection of personal data

We are committed to protecting your personal information, being transparent about the data we hold, and giving you control over how we use it. The purpose of our privacy policy is to:

• Clearly and simply explain how we use the information we collect when you use our services.

• Detail the options we provide for you to control the use of your data, the rights you hold over it, and how to exercise them.

Who is responsible for processing my data?

Which services are affected?

 

Adopt Parfums is responsible for processing your data (SIRET: 351 837 406 008 56). Registered office: 19 Impasse Lou Haou, ZI Auguste V, 33610 CESTAS.

This personal data protection policy applies to all the services we offer, unless you are informed when accessing a specific service that a dedicated and specific protection policy applies.

 

 

What data do you collect about me? By what means?

You provide us with certain personal information about yourself

• Through our website
  
  

Through our online forms and when registering for some of our services (including subscribing to our newsletter, joining our referral program, enrolling in our loyalty programs, or participating in our contests), we may request certain personal information, provided that it is necessary, adequate, proportionate, and legitimate in relation to the purpose pursued.

• Through our stores
  
  

When purchasing a product or service in-store, our teams may request personal information, particularly when you join our loyalty programs, to offer you benefits and exclusive offers, provided that the data collected is necessary, adequate, proportionate, and legitimate in relation to the intended purpose.

 

We automatically collect certain data when you interact with our services

 

• Data collected without the use of cookies or other similar technologies (browser and device used, URL redirecting to one of our services, non-personal computer logs called "log files," IP address) to ensure the proper functioning of our services, enhance security, and prevent fraud.

• Data from the use of cookies and other similar technologies that may sometimes be associated with personal information provided when you register for one of our services (learn more in the "Cookies" section).

 

Why do you process my data? On what basis? For how long?

1. Processing on the legal basis of your consent

• Use of cookies and other similar technologies (maximum 13 months)

  • To perform audience measurement, provide services and advertisements tailored to your interests, and enable social media sharing and content sharing features (see the "Cookies" section for more information).

  •  

• Our commercial solicitations (maximum 3 years from data collection or your last contact)

  • To send you promotional messages via direct electronic communication (email, SMS, push notifications) about our products and services.

  • To conduct digital or TV targeting through third-party partners.

  •  

• Birthday gift management (maximum 3 years from data collection or your last contact)

  • To allow you to benefit from your birthday advantage and receive associated offers and deals.

2. Processing on the legal basis of our legitimate interest

 

• Statistical analyses

•  

  • (During the period of personal data retention)

  • To improve our services for you and all our users, we conduct global and aggregated audience statistics from the personal information provided during your service registration and data collected during service use. No evaluation, prediction, or conclusion about a particular individual is made, except within our loyalty programs where we may analyze purchase behaviors to improve our offers and services.

  •  

• Other processing based on legitimate interest

•  

  • (Strictly necessary duration / 3 years for managing opt-out rights / 1 year for access and correction requests)

  • To prevent and combat fraud, manage unpaid accounts and disputes, conduct satisfaction surveys, studies, polls, and optional product tests, participate in our referral program, allow you to contact us and respond to your requests, and manage your right to object to receiving advertisements.

3. Processing on the legal basis of the contract

 

• Provision of products and services

•  

  • (During the commercial relationship and up to 3 years after its end for commercial prospecting purposes)

  • To provide the products or services ordered on our website or in-store, including order management, delivery, invoicing, and after-sales service.

Will I receive commercial solicitations?

According to Article 34-5 of the Postal and Telecommunications Code, you will receive our email and SMS offers only if:

• You have explicitly consented to subscribe to the newsletter or receive SMS messages, including as part of your membership in our loyalty programs.

• You are a customer, and you receive commercial offers from us via email and/or SMS for products and services similar to those previously purchased.

Will you be transferring data about me? What are the reasons for this?

As part of our activities, we use services from various specialized companies, subcontractors, or joint controllers of your data and our business partners (push notification services, customer relationship management, order processing and execution, customer access and identity management, audience analysis, payment, commercial prospecting, referral programs). A list can be provided upon request by contacting [email protected] with your full name and address.

 

Within this framework, we contractually ensure the compliance of the use of your personal information and the security standards used by these companies. If they use servers outside the European Union, we have concluded specific contracts with them and standard contractual clauses established by the European Commission to govern and secure the transfer of your data to these service providers.

 

We may also transfer your data to advertising agencies for digital or TV targeting.

You may object to the transfer of your data to M6 Publicité by sending a request to [email protected], stating your full name and address.

What security measures are in place to protect my data?

We take all technical and organisational measures to ensure the security and confidentiality of your personal data.

To this end, we take all necessary precautions, having regard to the nature of your data and the risks presented by the processing, to protect the security of your data and, in particular, to prevent it from being distorted, damaged or accessed by unauthorised third parties (physical protection of premises, authentication procedures with secure personal access using confidential identifiers and passwords, logging of connections, encryption or pseudonymisation of certain data, etc.).

 

Can I have more information? Getting help?

 

You can contact us via this email address:[email protected]. You have the right to file a complaint with the Commission Nationale Informatique et Libertés under the conditions indicated on its website: https: //www.cnil.fr/fr/agir

Cookies

 

Performance cookies

 

These cookies enable us to determine the number of visits and the sources of traffic, in order to measure and improve the performance of our website. They also help us to identify the most/least visited pages and to assess how visitors navigate the website. All information collected by these cookies is aggregated and therefore anonymised. If you do not accept these cookies, we will not be informed of your visit to our site.

 

 

Performance cookies
Domain	Cookies	Cookies used
www.adopt.com	_utma , _utmb & _utmc , _utmz	Internal cookies
adopt.fr	_gat_UA-nnnnnnn-nn , _gid	Internal cookies
adopt.com	_clck , _clsk , _ga , _ga_xxxxxxxxxx , _gclxxxx , _uetvid , FPAU , FPID , FPLC , pageviewCount , zte2095	Internal cookies
https://www.adopt.com/	_aplz_ac	Internal cookies
nr-data.net	JSESSIONID	Third-party cookies

Functionality cookies

 

These cookies are used to improve and personalise the functionality of the website. They may be activated by our teams or by third parties whose services are used on the pages of our website. If you do not accept these cookies, some or all of these services may not function properly.

 

Functionality cookies
Domain	Cookies	Cookies used
www.adopt.fr	user_allowed_save_cookie	Internal cookies
www.adopt.com	form_key,mage-cache-storage,mage-cache-storage-section-invalidation, mm_allocation ,mm_analytics , mm_conversion_message_suppressed , mm_id , mm_offer_frequency  , mm_overlay_suppressed , nostodev , nostojs , nostopreview , private_content_version ,  redirecttoflow , section_data_ids	Internal cookies
https://www.adopt.com/	_aplz_tc , 2c.cId , 2c.dc , 2c.dId	Internal cookies
adopt.com	__zlcmid , __zlcstore , ABTasty , ABTastySession	Internal cookies
clarity.ms	MUID	Third-party cookies
static.zdassets.com	__zlcid	Third-party cookies
www.clarity.ms	CLID	Third-party cookies
mention-me.com	mm_allocation, mm_id	Third-party cookies
connect.nosto.com	nostodev, nostopreview, nostorecotrace, nostoskipcache	Third-party cookies